Headquarters: Texas
URL: https://jobs.workingsolutions.com/
We’re in search of work-from-home unbiased contractors to help prospects exploring medical insurance choices. On this position, you can be the primary level of contact, verifying eligibility and asking screening questions to attach callers with licensed medical insurance brokers. This can be a distant, unbiased contractor alternative that entails phone-based buyer interactions. Calls are fast-paced and script-driven, requiring professionalism, accuracy, and a optimistic perspective.
Key Tasks:
- Deal with inbound and out calls from potential prospects in search of medical insurance info.
- Rapidly set up rapport and collect key info to find out eligibility and curiosity.
- Observe a scripted name circulate to make sure correct pre-qualification.
- Ask screening questions and confirm particulars (age, ZIP code, insurance coverage standing, and so forth.).
- Switch certified and callers to licensed brokers utilizing inside name switch methods.
- Deal with non-qualified calls with professionalism and comply with the correct wrap-up course of.
- Precisely doc name particulars and tendencies within the system.
- Keep compliance with all scripts, regulatory tips, and inside high quality requirements.
Earnings Potential
- Earn as much as $0.30 per buyer interplay minute (CIM)
- Contractors are assured a minimal of 39 minutes for every hour if logged in and obtainable for the complete 60 minutes.
Expertise Wanted
- Glorious customer support expertise wanted to construct rapport and help prospects.
- Gross sales expertise wanted to “assume the sale” and encourage prospects to take the subsequent step and communicate with a licensed insurance coverage agent.
- Multi-tasking expertise & consideration to element wanted to have interaction with prospects whereas navigating on-line methods.
Schedule
- Versatile schedule alternatives – you select your hours!
- Shopper hours of operation are Monday-Friday, 8am – 6pm
Work Setting Necessities
- Quiet, uninterrupted work area
Expertise Necessities
- Private pc (no pill)
- Broadband web connection, with at the least 10 Mbps obtain pace
- Wired web connection, like Cable, Fiber Optic or DSL (no Wi-Fi or cellular web)
- Home windows 11 working system
- Wired USB headset with microphone (Gaming headsets not accepted)
- Mac customers: Mac acceptance is restricted to Intel-based machines with Home windows 11 put in by way of Apple’s Boot Camp utility.
- Twin screens
*Full PC necessities are listed at https://jobs.workingsolutions.com/faqs/
Necessary Info
Contractors should reside in and work from the USA (besides CA, NY, PA, WA) on this shopper program, and all contractors should efficiently move a background examine to signify this shopper.
To use: https://weworkremotely.com/remote-jobs/working-solutions-customer-service-health-insurance-verification-representative-remote
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