MUI: Account Manager

Headquarters: Distant

URL: http://mui.com

You could be working with our shoppers to ensure the worthwhile renewal and retention of present shopper contracts.

Particulars of the Place

• Location: Distant (selection for UTC-6 to UTC+5).

• Form of labor: Full-time (contractor or employee depending on circumstances).

• Stage: IC4 or above.

• We’re a distant agency, we would like asynchronous communication over conferences

The company

MUI’s story began in 2014 with Supplies UI, basically probably the most worthwhile React implementation of Google’s Supplies Design. At current, Supplies UI stands as one of many essential widespread open-source libraries on GitHub and has paved the way in which by which for the fully-fledged startup typically known as MUI (based mostly in 2019), which now boasts an ever-expanding ecosystem of React UI merchandise.

We’re a corporation of 35+ of us as of early 2024, and we’re rising.

The merchandise

MUI is most interesting recognized for our flagship product, Supplies UI—nonetheless this is just one of three core factor libraries we hold. Base UI is our headless factor library, and Pigment CSS is a zero-runtime CSS-in-JS styling engine. We moreover host Design Kits and pre-built Templates.

Previous the core libraries, MUI X supplies superior components similar to the Data Grid, Date and Time Pickers, and Charts, for additional superior particular person interactions and data visualization needs.

We’re moreover making formidable strikes to incorporate our full suite of components into Toolpad, a low-code admin builder software program for assembling full-stack apps faster than ever.

Be taught additional about MUI’s merchandise on this weblog publish: An introduction to the MUI ecosystem.

The custom

MUI is a very distant agency with a crew that spans the globe. Practically all of our work is asynchronous, and we rely on written communication to collaborate. We’re radically clear: virtually all of our work happens in public. Each contributor has the freedom to resolve how and after they work, and that work is primarily self-directed: it’s your accountability to stipulate and full your private duties in a properly timed technique.

For added particulars regarding the custom, you can confirm our careers and about pages and likewise our public Handbook.

Why we’re hiring

Presently, 100% of MUI’s product sales are inbound, and MUI boasts a formidable present shopper base, with lots of of 1000’s of builders having already downloaded MUI.

To hurry up this progress, MUI now needs to lease an Account Supervisor to deal with present shoppers and qualify incoming leads with a give consideration to selling additional licenses, upselling/cross-selling, and rising full contract value – developing sturdy relationships with each purchaser.

Why that’s attention-grabbing

As MUI continues to develop, the Account Supervisor will not solely shut inbound leads, nonetheless will even work intently with every MUI shoppers and the MUI administration crew to stipulate and implement product sales strategies that improve frequent purchaser spending, renewal expenses, and full contract value.

The perform

The Account Managers will intention to assist MUI’s present shopper base and work to increase the standard purchaser lifetime value.

Key duties

Counting on the day, you’ll:

• Account Administration & Progress: Develop and hold sturdy relationships with key accounts, understanding their enterprise goals and technical requirements. Set up options to broaden present accounts by way of upselling and cross-selling.

• Product sales Cycle Administration: Deal with the full product sales cycle for assigned accounts, from lead qualification and product demonstrations to contract negotiation and shutting.

• Reply Selling: Efficiently discuss the price proposition of our UI components to technical and enterprise stakeholders, demonstrating how our choices cope with their explicit needs.

• Technical Understanding: Develop a deep understanding of our product suite and the underlying utilized sciences to efficiently discuss with builders and technical decision-makers.

• Purchaser Advocacy: Act as a liaison between shoppers and inside teams, ensuring purchaser satisfaction and resolving any factors promptly.

• Product sales Forecasting & Reporting: Protect appropriate product sales forecasts and provide frequent experiences on account train and product sales effectivity.

Who we’re trying to find

As an Account Supervisor, chances are you’ll be liable for managing a portfolio of key accounts. You may act as a trusted advisor to our customers, understanding their needs, and providing tailored choices that leverage our superior UI components. You’ll be a key contributor to our product sales crew’s success, working intently with the Product sales Group Lead and completely different crew members.

Required

• The Account Supervisor will deal with key shoppers with big accounts, and scan present smaller accounts to upsell into them. Principally ensuring prospects are worthwhile by explaining some great benefits of the MUI merchandise to them

• The Account Supervisor will info shoppers from MUI Skilled to MUI Premium, upselling additional choices on prime of the Premium offering.

• MUI’s typical shoppers are engineers, builders, Heads of Engineering Departments, CTOs, and so forth. The Account Supervisor may wish to develop an understanding of MUI’s merchandise to resonate with MUI’s shoppers and may deal with mid-market and enterprise product sales cycles with numerous engagement elements.

• The Account Supervisor may be in energetic communication with shoppers predominant them into the onboarding course of and dealing intently with purchaser success.

• Subsequently, MUI needs an Account Supervisor who has purchased each:

  • UI interfaces/libraries and related utilized sciences for front-end enchancment

  • API and completely different Developer merchandise

• The Account Supervisor should have a observe report of selling associated devices and merchandise to shoppers, with a historic previous of success in upselling, cross-selling, rising full contract values, and renewal expenses of customers.

• The Account Supervisor will search the recommendation of and advise MUI’s shoppers after which report associated information/options once more to the MUI crew regarding elements akin to choices that customers have requested for additional information regarding.

• This may be the first Account Supervisor lease for MUI. Subsequently, this explicit particular person should be a self-starter, motivated, and able to work autonomously. MUI is inside the startup part, not all processes may be outlined, the Account Supervisor should be comfortable working alone, and customarily with actions which is able to lengthen exterior of the job description.

• Whereas startup experience is preferred, nonetheless undoubtedly not essential, a startup, entrepreneurial and self-motivating mindset is essential.

• The Account Supervisor ought to have sturdy interpersonal and presentation experience and be assured of their capability to check and acquire.

Good to have (nonetheless not required)

• Current neighborhood of contacts all through the developer group.

• Familiarity with Open Core enterprise fashions.

• Experience with product sales automation devices.

• Participation in developer communities or events.

• A passion for cutting-edge experience and UI/UX.

Benefits and compensation

We offer aggressive compensation commensurate alongside along with your experience diploma and web site and are able to pay prime market expenses for any person who can clearly exceed the perform’s expectations. Yow will uncover the other perks and benefits on the careers net web page.

To make use of: https://weworkremotely.com/remote-jobs/mui-account-manager