Jocelyn Kelly Reid LLC : Business Operations & Marketing Support Partner

Headquarters: Distant

URL: https://jocelynkellyreid.com/

Enterprise Operations & Advertising Help Associate

ROLE
Enterprise Operations & Advertising Help Associate for a inventive, evolving On-line Schooling/Teaching Firm – Jocelyn Kelly Reid LLC

Location: Distant
Kind: Half-time (20 hours per week)
Begin Date: Instantly

We’re looking for a part-time help accomplice (20 hours per week) with the chance to increase into extra hours over time. This place is contracted and totally distant.

Observe: Candidates should not have their very own teaching enterprise or need to have one. This position can be not a match for somebody who doesn’t see their long-term profession within the help, behind-the-scenes enterprise realm.

THE VIBE:
You might be hyper-organized, love techniques and automations, day by day problem-solving, and are keen about buyer relationships. Written communication comes naturally to you. You are pushed, have an obsessive eye for element, and take delight in your work being performed not solely on time however with excellence. You genuinely have a premium commonplace for supply in your work and can do what it takes to ship nothing much less.

You’ll work intently with Jocelyn as her right-hand accomplice. You’ll totally personal day-to-day operations throughout the enterprise, buyer help, and lead in optimizing and working processes, in addition to supporting content material efficiencies, planning, and execution that stabilize and scale the enterprise.

This job is a mixture of doing and overseeing, so you need to love implementation in addition to holding the larger image to make sure every thing is working easily.

You should be reliable, straightforward to achieve, well timed to reply, thrive off working remotely, and perceive that precedence enterprise duties should all the time get performed Mon – Fri all through the total calendar yr (apart from US holidays).

It is a inventive, evolving setting that additionally thrives on stable construction and techniques to carry the creativity. It’s essential to carry calm, grounded construction, adapt simply to vary, and anchor the enterprise because it grows. Identical-day duties will come up usually, so flexibility with out creating chaos is essential. We’re on the lookout for somebody who demonstrates robust organizational management with a collaborative, supportive power — construction with out rigidity.

WHO YOU ARE:

• Extremely analytical — you might be an A-player, even in a help position you are taking initiative and aren’t shy.

• You course of rapidly and don’t get thrown off by challenges.

• Tech-savvy — you’ll totally function and run the again finish of the corporate.

• Emotionally clever, in a position to reply neutrally, and cozy interacting with purchasers professionally.

• Stable communication expertise. Clear, environment friendly, and direct with Jocelyn; heat {and professional} with purchasers whereas additionally understanding easy methods to respectfully maintain boundaries.

• Self-led and assured in making selections; robust problem-solving expertise, bringing proactive options.

• Anchors Jocelyn’s inventive sparks and interprets them into structured, actionable plans.

• You thrive on techniques, element, and process-building — turning inventive move into elegant, repeatable constructions.

• Modern and expansive mindset; you see alternatives and options the place others see challenges.

• Consideration to element and organizational excellence come naturally.

• Obtainable 10am-6pm ET with occasional night availability (approx. 3x/month).

• Robust with content material repurposing and refinement — making certain Jocelyn’s voice stays the inventive supply.

• Well being, mindset, and private progress are necessary to you, and also you carry a grounded, solutions-oriented method to reside.

• You present up with a “how can I serve?” power — your focus is on contributing worth, bringing stability, and amplifying the imaginative and prescient, understanding that in giving your finest, you develop and thrive too.

KEY RESPONSIBILITIES:

ADMIN

• Oversee that every one administrative requests and recurring duties are accomplished in a well timed trend.

• Oversee day-to-day operations and mission workflows.

• Scheduling help for program calls, 1:1 purchasers, podcast interviews, and so on.

• Importing and light-weight modifying of movies.

• Course help on Be taught Plus — setup, edits, and importing new content material.

• Detailed month-to-month income reporting.

• Every day mission administration on ClickUp and sustaining/updating SOPs.

MARKETING

• Optimize and oversee launch processes, checklists, and guarantee all duties are executed.

• Add feedback from trainings in addition to video clips to story templates for Jocelyn to put up whereas packages are reside.

• Web site edits and updates.
                          

• Electronic mail help — creating/updating automations, implementing funnels, and scheduling program emails.

• Advertisements staff help — monitoring, creating marketing campaign artwork in Canva or reels, and dealing with day by day requests.

• Repurpose Jocelyn’s present content material throughout a number of platforms (IG, FB, Weblog, YouTube), making certain her voice stays the inventive supply.

• Create and oversee an in depth content material calendar for each evergreen and launch content material.

• Assess analytics to optimize gross sales pages, checkout pages, and funnels.

• Evaluate Google Analytics for advertising optimization insights.

• Create high-end social media Canva layouts aligned with model requirements.

• Keep search engine optimisation throughout platforms.

• Create visually aligned presentation layouts for Jocelyn’s instructing in packages.

• Oversee YouTube channel administration and advise on finest practices.

• Keep and set up the content material financial institution in ClickUp weekly.

CLIENT SUPPORT

• Average and handle communities inside Fb teams for packages and Jocelyn’s free group.

• Handle assistant e-mail inbox with a 24-hour response time throughout enterprise hours.

• Handle and help Fb account messaging Mon-Fri, making certain shopper responses inside 24 hours.

• Deal with day by day shopper admin/help (program entry, funds, member questions, and so on).

• Create custom-made cost hyperlinks as wanted.

• Oversee shopper funds and handle failed funds.

TOOLS/APPS — Expertise with:

• Klaviyo, ShowIt, Microsoft Readability, Google Analytics, Fb Advertisements Supervisor, Thrivecart, LearnPlus, Google Suite, ClickUp, Vimeo, YouTube, Zoom, Canva, Telegram, Typeform, Loom, Zapier, ChatGPT, ManyChat, Deadline Funnel, Authorize.internet, Hey Audio, 1Password, Riverside.fm, AnyTrack, Add Occasion, Mail Timers, Meta Enterprise Suite, UseProof.

ABOUT US:
Jocelyn Kelly Reid, LLC is residence of the Relaxed Thousands and thousands Motion — the place enterprise, wealth, and female power thrive in concord. Based by Jocelyn Kelly Reid, Female Enterprise Strategist + Wealth Activator, our firm guides girls to scale their earnings, embody their energy, and construct companies that really feel wildly worthwhile and soul-nourishing.

We’re a high-touch, high-heart firm rooted in authenticity, integrity, boldness, and repair. In case you’re impressed by significant affect, expansive progress, unapologetic female management, and need to make an enormous contribution on this realm, you’ll really feel proper at residence right here.

In case you imagine your self to be a robust match for this place please full the applying HERE and we will probably be in contact must you be a superb match.

To use: https://weworkremotely.com/remote-jobs/jocelyn-kelly-reid-llc-business-operations-marketing-support-partner