Headquarters: London
URL: https://www.carebit.co/
About you:
We’re in search of a Senior Help Engineer who thrives on fixing actual buyer issues by hands-on technical work. You’ll sit on the intersection of our assist, engineering, and information migration groups – a real technical generalist who enjoys selection.
It is a nice match for a robust developer who desires to take full possession of debugging, fixing, and enhancing real-world product points that affect docs and sufferers.
You’ll work on:
- Investigating and resolving bugs or points raised by our workforce of Buyer Help Specialists.
- Making small-to-medium function tweaks (e.g. modifying exports, adjusting logic)
- Writing Ruby scripts and jobs for post-migration information cleanup or updates
- Collaborating with builders and assist workers to triage, prioritise, and resolve points
- Delivering small fixes to manufacturing recurrently and reliably
What we’re in search of:
- Sturdy expertise with Ruby on Rails (Rails 7, Ruby 3.4)
- Proficiency with React, TypeScript/JavaScript, and PostgreSQL
- Consolation working in a Linux-based setting (AWS ECS, command line)
- Nice debugging and troubleshooting expertise – you get pleasure from attending to the basis of issues
- Fluent, pleasant communication – particularly with non-technical customers
- A proactive, unbiased mindset – you get issues achieved with out hand-holding
- You should be situated inside GMT/BST ±3 time zones and obtainable throughout UK working hours (sometimes 9am–5.30pm)
Good to have:
- Sysadmin expertise
- Expertise supporting SaaS merchandise or working intently with assist groups
Why be a part of Carebit?
- Absolutely distant with versatile working, primarily based round UK hours
- Significant product utilized by hundreds of docs and sufferers day-after-day
- Calm, supportive, and extremely autonomous tradition
- Direct involvement in product choices and fixes that affect actual folks
- Aggressive wage – as much as £80k / $100k relying on expertise
To use: https://weworkremotely.com/remote-jobs/carebit-senior-support-engineer
Source link
